FAQs

Frequently Asked Questions

Got questions? We have got answers to make your shopping experience smooth.

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Can I check my parcel before making the payment? +
Yes, absolutely! We provide an "Allow to open on request" facility. You can easily check your parcel in front of the delivery rider before paying to ensure you are getting exactly what you ordered.
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Do you offer Cash on Delivery (COD)? +
Yes, we offer Cash on Delivery all over Pakistan. You can comfortably pay the rider in cash when your order arrives at your doorstep.
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What if I receive a damaged or wrong product? +
Please note that a complete unboxing video is strictly mandatory for any claims. If you find a defect or receive the wrong item while recording, contact us within 24 to 48 hours, and we will resolve it immediately.

No claims processed without clear video proof
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How long does delivery take? +
Once your order is confirmed, it takes 1 to 2 business days to process. Standard delivery time is 3 to 5 business days depending on your city.
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How can I get the Free Surprise Gift? +
It's simple! Any order with a total value above Rs. 7,500 automatically qualifies for a free surprise gift. We will include it directly in your package before shipping.
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How can I track my order? +
Once your order is dispatched, you will receive an SMS and an Email containing a tracking number along with a link to the courier’s website so you can track your parcel's journey.

Still have questions?

Our customer support team is always ready to help you out.

✉️ shandarbazaar.com@gmail.com
📱 03269111220